Are you satisfied with the care your relative is receiving?  

Do you have questions or concerns about the care?  

Will my relative be safe?  Comfortable?  Well cared for?

Are you confident that the staff understands

your relative's needs?

Is the environment comfortable for residents?

Are residents engaged in meaningful activities?

Is there enough staff on the unit?

 Is staff caring, competent and professional?

Do you worry about possible abuse, neglect or mistreatment?

Do you make excuses for the staff?

Do you know who to address concerns with on the staff?

Are your concerns addressed promptly & professionally?

Do you feel supported & welcomed by the staff?

 

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